The questionsreaders actually send us
Short answers to the things that come up most, without the marketing language.
Adults only. Gold Coins never convert to cash. Free postal entry accepted at every brand listed. Helpline 1-800-522-4700.
Can I really win money?
Yes, from the promotional balance only. Once those coins have met the play-through requirement and the balance is above the brand floor, they can be redeemed for cash, gift cards or prizes. Gold Coins cannot be redeemed for anything at any brand.
Do I need to buy coins?
No. Free postal entry is accepted at every brand on this site and postal coins redeem on identical terms. It is slower than buying and it genuinely works. We have redeemed from postal-only balances to confirm it before writing about it.
How fast do payouts arrive?
Our measured figures run from a few hours to about four working days, timed from a filed request on a verified account. Your first redemption is slower everywhere because verification runs alongside it.
What does play-through mean?
It is the number of times a promotional balance must be staked before it can be redeemed. One-times on 50 SC means 50 SC staked in total. It is counted by stakes, not by wins, so you are not required to be ahead.
Why is there a minimum redemption?
Payment processors charge per transfer. A floor stops small withdrawals costing the operator more than they are worth. Floors here run from 50 to 100 promotional coins and a low one is worth more than a large package if you plan to cash out early.
Does buying coins improve my odds?
No. The mathematics of every game is identical whether the coins were bought, posted to you or dropped in daily. A purchase buys more spins in a sitting and nothing else.
Is my state allowed?
Washington is closed everywhere. Idaho, Michigan, Montana and Nevada are restricted at some brands. Everywhere else is generally open. Our state page has the detail and the brand rules page is the authority.
Do you get paid for these links?
Some of them, yes. The rate is fixed before testing and never moves a score, several brands here pay us nothing, and no operator sees a review before it goes live.
Still stuck?
Send us the question. We answer everything that is not a support request for a brand.